Coordonnées
Last updated: 16 May 2026
This page explains how to contact MORTY Audio Lab about enquiries, bookings, orders, files, revisions, refunds, and general support.
- Business details
Business name: MORTY Audio Lab
Trading as: MORTY Audio Lab
Location: United Kingdom
Email: hello@mortylabs.store
- Contact email
For all enquiries, contact:
This includes:
Service enquiries
Track review requests
Booking questions
File delivery questions
Revision requests
Refund or cancellation requests
Technical issues
General support
- What to include in your message
To help respond properly, include as much useful information as possible.
For new enquiries, include:
Your name
Artist name, if different
Track title
What service you are interested in
A rough bounce or private listening link, if available
Any reference tracks
Any deadline
Any specific concerns about the track
For existing bookings, include:
Your name
Order number, if available
Track title
Booking type
A clear description of what you need
- Response times
MORTY Audio Lab aims to respond to messages as soon as possible.
Response times may vary depending on workload, booked sessions, and personal availability.
Messages are usually handled during normal working hours.
- File submissions
Please do not send large files directly by email unless agreed first.
For larger files, use a download link or file transfer service.
Suitable options may include:
Google Drive
Dropbox
WeTransfer
iCloud Drive
Another agreed file transfer method
Make sure any download links are active and accessible.
- Support after delivery
If you have an issue with delivered files, contact MORTY Audio Lab as soon as possible.
Include:
Your name
Track title
Order number, if available
The issue you are having
The affected file or link
- Important note
MORTY Audio Lab will never ask for unnecessary personal information.
Payment and order details are handled through Shopify and its payment providers where applicable.
- Contact
For all contact and support enquiries: